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WebMar 20, 2024 · Important customer service skills include: Active listening Adaptability Attention to detail Collaboration Conflict resolution Creativity Critical thinking Decision-making Effective communication Emotional intelligence Empathy Friendliness Negotiation skills Open-mindedness Patience Persuasion Problem-solving Product knowledge Time … WebThe new customer service experience model is defined by four key characteristics including personalized service and integration capabilities. Automation streamlines customer service processes while improving customer satisfaction and reducing a company’s overall cost to serve customers. I t’s time for companies to trade their … quotation marks feet inches
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